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AMMA’S aims to provide quality products and fair return processes in line with Australian Consumer Law.

1. Consumer Law Rights

You are entitled to a replacement or refund for products that are faulty, damaged, unsafe, or not as described. These rights cannot be excluded.

2. Change of Mind Returns

We may accept change-of-mind returns within 30 days of delivery provided:

• Items are unused and in original condition

• Original packaging is intact

• Proof of purchase is provided

Return shipping costs for change-of-mind returns are the customer’s responsibility.

3. Faulty or Incorrect Items

If you receive a faulty, damaged or incorrect item, please contact us promptly with:

• Order number

• Description of the issue

• Supporting photos (if applicable)

AMMA’S will arrange a replacement, repair or refund and cover return shipping where applicable.

4. Refund Processing

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

5. Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety or customisation reasons. Any exclusions will be clearly stated at the time of purchase.

6. Return Requests

To request a return, please contact:

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